FREE Express Shipping, COD & Easy Exchanges in India. We ship worldwide.

Shipping, Exchange and Return Details


Shipping Details

We Offer FREE Shipping, FREE COD & FREE Reverse pickups!
Orders in India, once shipped, are typically delivered within 4 business days in metros, and 6 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

DHANAK provides FREE shipping for all orders in India. You can track your order once it has been dispatched from our warehouse. An email along with Tracking ID will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on 'Track Order' for the respective Order ID.

Orders outside India, once shipped, are typically delivered within 6 to 10 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.). DHANAK Provides a flat fees of Rs. 2000/- as a shipping charge for shipping outside India.

Exchange & Return Details

We offer FREE exchanges and returns. 
All of our garments have 2 inches seam allowance (margin) and hence have capability to get altered to next bigger size. If for some reason, you are unsure of the size or the size you have received is not fitting well doubting that it can be altered via your nearby tailor and you’d like to exchange them. We have a super simple exchange process in the form of replacement or store credit. Our policy lasts 7 days from the date of receiving the parcel. If 7 days have gone by since your purchase being delivered, unfortunately we can’t offer you a refund or exchange.

Simply drop a whats app with your Order ID on +91-8527272806 or reply on email that you received from dhanakbytoshi@gmail.com when you placed your order.

Please mention the size and style number you want in exchange for your current order in the customer note when raising your exchange request. As a company policy we do not provide refund/cancellation on any product sold. Once any SKUs from DHANAK are sold they can be exchanged for replacement or a credit note.

To be eligible for a return, your item must be unused and in the same condition that you received it. After quality check from our DHANAK's quality team, exchange or credit note will be processed.

Looking forward for stronger relationship between you and DHANAK,

 

Love,
Team DHANAK
+91-8527272806
dhanakbytoshi@gmail.com